Tap into a global network
Are you an international healthcare provider outside of the United States looking to join our network? Being a provider in the MetLife Worldwide Benefits network means joining 335,000 direct pay providers in over 180 countries. Our members know that when they visit a preferred provider, they can expect quality care and seamless service.
Direct Pay Process
Our direct billing process helps create a streamlined network experience for patients and providers. When you bill MetLife instead of the member, the member has a better experience with your establishment. Here’s a breakdown of how it works.
Increased Business
As part of our network, you’ll be included as a preferred direct pay provider on the MetLife Worldwide Benefits member portal, eBenefits.
Around the clock support
Your office will have 24/7, toll-free access to our multilingual support staff, equipped to verify eligibility, handle billing inquiries, and more.
Expert Invoice Processing
Our direct pay network makes processing easy. Our team of expert examiners has extensive experience processing claims, ensuring accurate, timely payments.
Direct Pay Process
Our direct billing process helps create a streamlined network experience for patients and providers. When you bill MetLife instead of the member, the member has a better experience with your establishment. Here’s a breakdown of how it works.
Local Experts
In-market experts with a deep understanding of regional regulations, customs, and the language reduce the challenges in receiving care abroad.
Coverage verification
Your office’s staff uses the ID card to verify the patient’s coverage and benefits.
Service is rendered
Your patient receives the service or services they came in for.
Invoice is submitted
Your office submits an invoice for the patient’s bill to MetLife using the information on the ID card.
Claim is processed
MetLife processes your patient’s claim.
Payment & EOB are sent
MetLife sends payment and an Explanation of Benefits (EOB) to your office.