Contact Us

For employees

If you are a covered employee and need to contact customer service, please use the contact information on the back of your MetLife Worldwide Benefits ID card. If you do not have your card, contact the appropriate party below. 

Incurred Within the U.S.
Contact the US Regional Service Center
+1 - 913-814-6142
Incurred Outside the U.S.
Global Regional Service Center
+1 - 302-661-8674

For brokers and employers

If you're a broker or employer looking to learn more about our benefits solutions, please use the form below.